Inflexible and stupid rules. Little else can make me as furious. Someone simply saying “but those are the rules!” regardless of how stupid they are is incomprehensible to me. Non-negotiability is madness. Especially when wielded by those with real power over me.
Graeber’s essays go beyond the mere stupidity of bureaucracy into deeper, sinister territory.
Here’s a cheat sheet:
- Bureaucracy is tightly coupled with the threat of violence. The rules only truly work because if you don’t follow them, men in uniform, be they police or security guards or whatever, will throw you in a cage or charge you exorbitant fees.
- Bureaucracy used to be more a government technique, but Graeber coined the term ‘total bureaucratization’ to encompass our modern era where government bureaucracy is inextricably linked with corporate bureaucracy. See banks throwing up their hands and saying there’s nothing we can do while pointing at inflexible regulations that they themselves encouraged. Or consider work within corporations themselves, which now includes all sorts of metrics and rubrics and paperwork to measure performance.
- Bureaucracy, at least the current American version, stunts technology. By forcefully pointing tech and science in directions of further bureaucratization / social control, it keeps it from inventing alternate technologies that change the world and possibly obsolete capitalism or bureaucracy itself. For instance, the ‘mechanized worker’ people of the early 19th century were sure would be invented never materialized.
- Bureaucracy totally morphs the concept of value in baffling ways. Value becomes a ubiquitous concept to be arrived at, rather than the obvious result of labor. See:
The whole idea that one can make a strict division between means and ends, between facts and values, is a product of the bureaucratic mind-set, because bureaucracy is the first and only social institution that treats the means of doing things as entirely separate from what it is that’s being done
Worst of all, as a result of all these things (and more), modern Americans now think that the hard-line, impersonal rulecraft of bureaucracy is the only correct way civilization works. Yet for the vast majority of human history, it wasn’t required at all. Somehow people got by without being able to instantly call men in uniform to threaten (&inflict) violence in the name of Rules.